Contact Us

Contact FurBrava

We're here to help! Whether you have questions about our products, need assistance with an order, or just want to share feedback, our team is ready to assist you.

Customer Support Hours

Our customer support team is available:

  • Monday - Friday: 9:00 AM - 6:00 PM EST
  • Saturday: 10:00 AM - 4:00 PM EST
  • Sunday: Closed

We strive to respond to all inquiries within 24-48 business hours.

Contact Methods

Email: support@furbrava.com

Contact Form: Use the form below to send us a message directly.

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Frequently Asked Questions

Before contacting us, you might find answers in our Shipping Policy or Returns & Exchanges pages.

Common Questions:

  • Order Status: Check your order confirmation email for tracking information.
  • Returns: We offer a 30-day money-back guarantee. See our Returns page for details.
  • Product Questions: Each product page contains detailed specifications and usage instructions.

Business Inquiries

For wholesale, partnership, or press inquiries, please email business@furbrava.com.

Thank you for reaching out to FurBrava – we appreciate your business!

Please note: For order-specific questions, include your order number in your message for faster assistance.